YOVAPEGO is committed to providing tomorrow's solutions. We are developing and pioneering both technology and programs focused on empowering adults through technology and design, ethically. We take this responsibility very seriously -- since our inception, it has been our commitment to prevent and discourage access to our offerings by minors and non-target individuals through the 'Guardian Program'. This Program is a company-wide initiative that stretches from product development to sales, through concerted efforts with retailers to step up on-site identification and facial-recognition vending machines.
Guardian program initiatives
YOVAPEGO offerings are not for anyone underage and will be controlled tightly to avoid misuse.
We support effective legislation and regulation to prevent the purchase and access to our offerings by minors.
Our packaging includes a prominent advisory label.
We market our offerings responsibly, following strict guidelines to have material directed toward adults and not to youth audiences.
We do not use cartoons, youth-oriented celebrities, or models who are under the age of 25 in our marketing material. We also do not feature in our promotional material any lifestyle activities that would appeal to the youth in particular.
Our marketing material contains three elements:
(1) a Health Warning, printed voluntarily in many countries where such warnings are not required by law;
(2) our Guardian Program logo; and
(3) a line indicating that our offerings are for existing adults only.
YOVAPEGO's official websites are age-gated to make sure minors are not able to access and purchase YOVAPEGO offerings online.
We are harnessing advanced technology to complement the Guardian Program.
Our new YOVAPEGO device comes with its own mobile app that requires users to complete an age verification process before they can start to use the device. Every YOVAPEGO device is locked when it is purchased and will only be activated when verification is complete. When connected, the user can also cut off power to the device by a simple tap on the app to prevent unauthorized use.
In China, we have developed vending machines with facial recognition technology capable of identifying the age of customers.
We do our utmost to promote the Guardian Program among our stakeholders and business partners in order to maximise its positive influence.
We educate our commercial partners to implement the Guardian Program.
We have reseller terms that include monitoring and penalties for noncompliance with underage restrictions.
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